CANCELLATION/ PAYMENT POLICY

Short notice cancellations, no-shows and early check-outs do not give us adequate time to re-book a room. This can have a devastating impact on a 4 bedroom B&B like ours.

All deposits are non-refundable. In order to confirm a reservation, we require a non-refundable prepayment of 50% of the total price at the time of booking. We accept Visa or MasterCard. The charge will appear on your statement as Turtle Beach House Panama. A room is not considered booked until a deposit has been received and an email confirmation sent to a valid email address.
Guests who cancel in the 30 days before arrival, no-shows and early check outs will be charged the remaining 50% of the total price.

The balance of the payment is payable in cash at check in. Credit Card payment is accepted; however, extra charges may apply.

These policies are considered final. Turtle Beach House does not offer refunds, we reserve the right to apply all conditions. Our cancellation policy applies to all reservations taken on-line, by phone, email, booking engine or in person. All cancellations must be given in writing, no exceptions.

WHEN TRAVELING IN PANAMA, WE STRONGLY RECOMMEND PURCHASING TRAVEL/CANCELLATION INSURANCE. NO-SHOWS DUE TO TRAVEL DELAYS ARE CONSIDERED TO BE A CANCELLATION.

By booking with us, it is understood that you have accepted our terms and conditions